1. How long will it take to process my order?
We ship the next business day.
2. How do you ship?
Orders shipping to post office boxes or military addresses (APO/FPO), and orders shipping outside of the continental United States (Hawaii, Alaska, Puerto Rico, and other US territories) will be shipped by standard delivery only if other service is requested. We are sorry but we currently do not ship internationally.
3. How much will it cost?
Our shipping charges are flat rates based upon the delivery method not the order size. So order several items at once, and save even more.
First class $4.95
Saturday delivery is available for an additional charge. Please contact us to arrange for this delivery.
4. Warranty & Returning Merchandise
For defective items, you may return them for replacement WITHIN 30 DAYS of PURCHASE. Shipping charges from our location to yours for replacement are FREE.
5. Returns
Get an RMA number: All returns require RMA number before you send the merchandise back. Click Here to Request a Return Merchandise Authorization Number We will reply in 24 hours with RMA number.
These are common reasons for return.
Defective - Product was defective or damaged when it arrived. Wrong item delivered - got the wrong item. Wrong order - ordered the wrong item. Unsatisfactory - Product is not up to expectations.
6. Refund
We will credit back to your credit card in 5 days from the day we get the merchandise back. |